A Performance Evaluation System for Non-profit Organizations
Author: Thomas Ching-peng Peng, Ri-sharng Chiang, Keng-ming Hsu
Abstract / Chinese PDF Download
“Non-profit organizations provide essential public services that government andindustry may fail to offer.This study, through a review of the existing literature andthe application of multiple research methods, establishes comprehensiveperformance evaluation systems for non-profit organizations to examine theintegrity and performance of various NPOs.This study constructs three types of performance evaluation systems forvarious non-profit organizations: general non-profit organizations, service nonprofitorganizations, and advocacy non-profit organizations. Each performanceevaluation system for non-profit organizations consists of five dimensions:governance, human resources, functions, financial performance, and networkingrelationships. The three types of performance evaluation system adopt differentweightings for each dimension and performance indicator.”