How Public Managers Manage Their Poor Performers: A Comparison and Analysis of Taiwan and the United States
Author: Hsiu-Chuan Tsai
Abstract / Chinese PDF Download
Based on the traditional expectation that governments should be exemplaryemployers, most governments initiate many protective personnel policies and lawsto manage their employees. Those protective policies include permanent careeropportunities, job security and motivational mechanisms. At the same time,governments don’t have many effective programs to manage their poor performers.Faced with high performance requirements from the public, governments can nolonger passively manage their poor performers. Governments need to strengthenmanagement of poor performers in the public sector more than ever before. Thispaper attempts to analyze and compare the attitudes of public managers towardspoor performers in Taiwan and United States. Through literature review andsecondary analysis, it is found that public managers of the two governments havesimilar attitudes on this topic. The remainder of this paper therefore discusses twoissues. Firstly, implications of the study findings. Secondly, this paper articulatessome suggestions to the Taiwan government.